“Develop the business around the people; build it, don’t buy it; and then, be the best.”
 (Richard Branson)

Community Engagement happens in all areas of the company. We know effective community engagement is when there is alignment of interest between businesses and the people they touch.
 
This entails high level, big picture thinking that builds growth and sustainability within the organization; to find exchanges of value that create new opportunities or address needs the business already has. 

We know our communities of care are being effected by a rapid and changing environment.  We understand that developing a culture of care with front line staff is a high leverage point for communities and commodities in order to attract, retain and grow the brand as well as address the transitional needs.  We provide front line staff, supervisors and managers with deep, rich learning experiences that translate into immediate benefits and build capacity.  
 
The Community Engagement Strategist supports Organizational Transition, Develops Communities, Promotes Awareness and Creates Demand for your organizations’ services and products from within your community.  We do this through four phases that can be utilized in succession or based on the needs of the organization; Discovery, Development, Implementation and Sustainability. 
 

PARTNERING TO CREATE A CULTURE OF CARE
IMPACTING AND INFLUENCING THOSE ON THE FRONTLINES

www.cultureofcare.ca

Discovery

Entails facilitated operational audits and workshops throughout the organization to discover
  • What are the unmet needs?
  • What is the conflict that presents itself?
  • Is there an unmet skill / service / technology offering itself up?
 
          Workshop examples:
  • Inter-Dependence of Community Engagement (Care, Concern and Belonging)
  • Living Grief: The Profound Journey of Ongoing Loss
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Implementation

Implementation translates development into operational realities.  Execution done right is a disciplined process, a logical set of connected activities by an organization to make a strategy work.
 
         Workshop examples:
  • Change Management, Change Leadership
  • Conflict Resolution
  • Having Difficult Conversations
  • Cultural Diversity

Development

Aggregating the audit and workshop Outcomes into one comprehensive Outcome Report and begin developing workshops and schedule.  This includes meeting with key stakeholders to align business goals with community strategies.  This is where we really begin to understand the issues and stimulate action for positive change.
 
         Workshop examples:
  • O.W.L. - Observe, Wait, Listen (Team Training)
  • Core Values, Esteem Heart (Team Training)
  • Reflective Listening, Effective Managing

Sustainability

Sustainability is when we develop and deliver training programs to help corporations implement sustainable business practices in an efficient and cost-effective manner. Using a train-the-trainer model enables experienced personnel to close the "sustainability gap." It provides your team with the knowledge, skills, capacity from within your organization for a more sustainable future.
 
         Workshop examples:
  • Train the Trainer
  • Living Grief: 5 Phases of Family Caregivers’ Ongoing Loss
  • Senior Behavioral Management
  • Mind Mapping Techniques: Project Planning and Communication Skills

Workshop Images

Download a PDF Document outlining all of the above